FAQ

Two Trees Consulting is a healthcare accreditation, compliance, and strategic advisory firm specializing in pharmacy, DMEPOS, infusion, and home health organizations. We partner with leadership teams to simplify complex regulatory requirements, achieve accreditation, and build sustainable compliance and operational frameworks that support organizations from startup through long-term growth. Our services span accreditation and regulatory readiness, ongoing compliance and quality management, staff training, risk assessment, and strategic advisory support – including startup guidance and fractional executive services – to help organizations scale with confidence.

We provide end-to-end consulting services, including

Accreditation & Regulatory Readiness

• ACHC, URAC, NABP, and Joint Commission accreditation support
• DMEPOS accreditation and Medicare enrollment readiness
• Mock surveys and survey readiness assessments

Compliance & Quality Management

• Policy and procedure development and updates
• Ongoing compliance and performance improvement support
• Operational and regulatory risk assessments

Education & Enablement

• Staff training and education

Strategic & Advisory Services

• Startup advisory and launch support
• Legal and regulatory advisory
• Fractional CFO services
• Fractional HR services

We support a wide range of healthcare organizations, including:

• Specialty, infusion, mail-order, and community pharmacies
• DMEPOS suppliers
• Ambulatory infusion centers
• Home infusion and home health agencies
• Telehealth providers

Our approach combines deep regulatory expertise with hands-on execution. We don’t just advise—we embed alongside your team to provide structure, accountability, and clarity. With a 100% accreditation success rate, we focus on practical, survey-ready solutions that reduce risk and support operational and financial success.

While no consultant can control a surveyor’s final determination, Two Trees Consulting has a 100% accreditation success rate across supported programs. Our proven methodology, preparation process, and ongoing support are designed to position clients for successful outcomes with zero surprises.

Timelines vary depending on an organization’s readiness, scope, and the specific accreditation program. While we have supported accelerated timelines in certain circumstances, accreditation is not a one-size-fits-all process. During onboarding, we work closely with each client to assess their current state and develop a realistic, customized timeline and roadmap that supports thorough preparation and long-term compliance.

Yes. Many clients engage us for ongoing compliance maintenance, including:

• Quarterly or annual audits
• Performance improvement committee support
• Policy review and updates
• Patient record review
• Personnel file record review
• Staff retraining
• Regulatory monitoring and standards updates
• This helps prevent gaps and ensures continuous readiness.

We collaborate closely with leadership, compliance, operations, and clinical teams. Our goal is to complement, not replace, your internal resources by providing guidance, structure, and accountability while empowering your team to operate independently over time.

Most services are delivered virtually, allowing for efficiency and flexibility. On-site visits can be arranged when necessary and are scheduled in advance based on client needs.

Pricing depends on scope, accreditation type, number of locations, and level of ongoing support. We offer:

• Fixed-fee accreditation engagements
• Monthly retainer models for ongoing compliance
• Clearly defined Statements of Work with transparent pricing

Yes. We work closely with reputable and reliable vendors and strategic partners to deliver comprehensive, end-to-end solutions that meet our clients’ operational needs while maintaining full regulatory compliance. Each partner is carefully evaluated to ensure alignment with industry standards, quality expectations, and compliance requirements. Through these collaborations, we are able to offer integrated solutions that support efficiency, scalability, and sustainable growth, while allowing our clients to focus on delivering high-quality care with confidence.

Getting started is simple:

• Schedule an introductory call
• Complete an initial readiness or gap assessment
• Receive a customized proposal and timeline

From there, we partner with you every step of the way.

You can reach us via:

• Email: info@2treesconsulting.com
• Website contact form: www.2treesconsulting.com

We look forward to connecting.